The master teacher of positive change through powerful communication, Susan Scott, wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:

• Overcome barriers to meaningful communication
• Expand and enrich conversations with colleagues, friends, and family
• Increase clarity and improve understanding
• Handle strong emotions-on both sides of the table
  
  

About the Author

Bestselling author Susan Scott has been working as a leadership development architect for more than two decades. She is the founder of Fierce, Inc., a global training company that helps Global 1000 companies generate significant results by transforming the conversations central to their success. Fierce, Inc.'s clients include Yahoo, Starbucks, Cisco, Nestle, and Coca-Cola. She lives in Seattle, Washington.

Continuing Professional Development (CPD)

1.0 CPD hour

CPHRs - As per the Summary of Qualifying Activities, under Self-directed learning, roundtables, non-credit courses, practice knowledge sharing through formal professional networking, you can claim up to 5.0 CPD hours annually for your participation.

About Book Club

The purpose of this Book Club is to motivate, connect, and foster self-growth while building a stronger HR community. The Book Club is open to all members of the association. Books range in topics with suggestions from the membership.

HR Book Club is held the third Wednesday of each month from 12pm - 1pm via Zoom. 

Hosts

Angela Boyes, CPHR
Angela currently works at CAE in Moose Jaw, SK as the Labour Relations Manager/HRBP.  She holds a Bachelor of Commerce in Human Resource Management and the CPHR designation. Angela holds additional studies in Sociology and Psychology, is a Qualified Mediator Designation, and is a Certified Grief Recovery Specialist. Angela's business acumen has been honed working in: Manufacturing, Construction, Oil and Gas, Municipal Government and Utilities in Saskatchewan, Alberta, and the Yukon. Angela loves reading, traveling and exploring, cooking and baking, quilting, biking, and spending time with friends and family.  

Nadine Genest, CPHR Candidate
Nadine currently works as HR Director for Croptimistic Technology Inc, an agriculture technology company with headquarters in Saskatoon, SK. She is a CPHR Candidate and has spent the last 7 years working in the Human Resources field with private companies. Prior to entering the HR field, Nadine spent almost 15 years working in corporate business until she discovered her passion for improving the employee experience. She is enthusiastic about recruitment, coaching and digging into total rewards programs. Nadine loves being her son’s #1 fan at all his sporting events, spending time at the lake and reading.

Koreen Mak, CPHR
Koreen is the founder and CEO of Peppermint Technologies Inc, the developer of MYNTIX™, a skills-based learning management system. Koreen is a CPHR and holds an Advanced Certificate in Human Resources, Undergraduate degrees in Arts and Education, and a Masters in Leadership. Koreen spent a decade managing a learning and development department for a Saskatchewan-based company before starting her own business. She is passionate about learning, employee experience, and organizational culture. Koreen loves reading, travelling, and spending time with her husband, two adult children, and her dog.